The unified application will boost business efficiency and create a better end user experience, Short said. Many customers today are using multiple productivity tools, so the latest RingCentral application can integrate with third-party vendors, such as Microsoft Office 365 and Google. Little things like the fact that you can jump from Wi-Fi to cellular without losing a call, in my mind - and I'm a user, too - show how usable it is,' Short said. The new desktop application not only provides real-time switching between messaging, phone, and video, but it will also give users advanced search functionality so users can search for messages directed to an individual uses by using email addresses or team names, RingCentral said. 'There's historically been separate meeting, voice, and mobile apps, and while some can be interconnected, they still look and feel different, and maybe operate differently.' 'By bringing these collaboration tools all together in one single interface, it simplifies messaging,' Short said. Having voice, video, content-sharing and chat tools all in one place is more critical now than ever before thanks to the COVID-19 pandemic pushing nearly every business employee into a work-from-home scenario, said Robert Short, vice president of strategic services of San Antonio, Texas-based Liquid Networx. Liquid Networx, a Preferred RingCentral partner, also uses RingCentral for its internal communication and collaboration needs. It will also let users switch from different devices while participating in video meetings, RingCentral said. The RingCentral desktop app provides tight integration between RingCentral's messaging, video, and phone services in one place. Unified communications-as-a-service powerhouse RingCentral is making it easier for users to switch between different modes of communication with a brand-new unified desktop application.

Ringcentral desktop app